At RockettAI, we value the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide when using our website and related services. By accessing or using RockettAI, you agree to the terms and practices described in this policy.
Information We Collect
1.1 Personal Information: We may collect personal information such as your name, email address, school affiliation and contact details when you register for an account, request support, or interact with our services.
1.2 Usage Data: We automatically collect certain information about your use of RockettAI, including your IP address, browser type, device information, pages visited and actions taken on the website. This data helps us analyse and improve our services.
1.3 Cookies and Similar Technologies: RockettAI uses cookies and similar technologies to enhance user experience. This may include personalised content and analysis of user behaviour. You have the option to disable cookies through your browser settings, but this may affect certain functionalities of our website.
1.4 Most of the personal information we process is provided to us directly by you for one or more of the following reasons:
- Creating an account with RockettAI.
- Processing a membership payment using PayPal.
- We use the information that you have given us in order to manage your RockettAI account and give you access to our AI tools.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time. You can do this by contacting us from our “Contact Us” page.
- We have a contractual obligation.
- We have a legal obligation.
- We have a legitimate interest.
Use of Information
2.1 Providing and Improving Services: We may use the information we collect to provide, personalise, and improve RockettAI and related services. This includes offering tailored content, enhancing user experience, and developing new features.
2.2 Communication: We may use your contact information to communicate with you about your account, respond to inquiries, provide updates, and send promotional materials related to RockettAI. You can opt-out of marketing communications at any time.
2.3 Aggregated Data: We may anonymise and aggregate user data for statistical or research purposes. Aggregated data does not identify individuals. It may be used to analyse trends, improve our services, and share insights with third parties.
Data Sharing and Disclosure
3.1 Service Providers: We may engage trusted third-party service providers to assist us in delivering our services such as hosting, analytics, customer support, and marketing. These providers have limited access to your personal information and are obligated to protect its confidentiality.
3.2 Legal Compliance: We may disclose personal information if required to comply with applicable laws, regulations, legal processes, or enforceable government requests. We will also do so to protect our rights, safety, or property, and those of our users.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of RockettAI or its assets, personal information may be transferred to the acquiring entity. We will notify you and provide choices regarding your information in such circumstances.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure. We cannot guarantee absolute security, and you acknowledge the risks associated with transmitting personal information over the internet.
Children’s Privacy
RockettAI does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly remove the data from our systems.
Your Rights and Choices
You have the right to access, update, correct, or delete your personal information. You can exercise these rights by contacting us directly. Please note that certain information may be retained as required by law or for legitimate business purposes.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at privacy@rockettai.com
We are registered with the ICO. Our details can be viewed here.